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Submit An Issue Online
Before submitting a request to technical support, please check the following:
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Your Product Manual
Many questions can be answered by reading the manual or running through the tutorial provided
with the product.
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The Online Help File
The help file included with the product is packed with regularly updated information including a
"What's New" section describing new features and enhancements.
Please be sure you have the following information when you submit an incident online:
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Your Tactician Product Serial Number
You can obtain this from your product installation disk or by launching Tactician and selecting
"Help > About Tactician" from the menu.
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Your Tactician Product Name & Version
You can obtain this from your product installation disk or by launching Tactician and selecting
"Help > About Tactician" from the menu.
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Your Operating System
Windows 2000 Professional, Windows XP, etc.
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Tactician Error Message (if applicable)
Also include the steps to recreate the error.
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